Our partner firms
A partner is a firm that receives introductions from us and may pay us for each one. Every partner is listed here.
The short answer
We are adding partner firms route by route. Each one is listed here with the areas it covers, and each must meet the criteria below before it receives an introduction.
Partners today
No firm is listed yet. A request made through the route finder is held, and you are told the firm we propose before your details go anywhere. Any firm named elsewhere on the site is there because readers need to know about it, not because of any relationship with us.
Each step of an introduction is set out on how introductions work, and how a seller's details are handled and how we are paid, in our privacy notice.
What a firm must meet before it can receive an introduction
We check every criterion against the source shown. A firm must meet all of them before its first introduction.
- Supervised for anti-money-laundering purposes. Estate agency businesses fall within the money laundering regulations.1 The firm must appear on HMRC's supervised business register, or show us its supervision by another body. Because a firm can be registered under a different name from its trading name, we find the legal company first.2
- A member of an approved redress scheme where it does residential estate agency work, as the law requires.3 The approved schemes are The Property Ombudsman and Property Redress.4
- A known legal company. The trading name matched to a company at Companies House, with its number published beside it.
- Published terms and fees. The firm's fees to the seller, and its contract terms, must be available for a seller to read before signing.
- Agreed terms with us. What the firm pays us for an introduction, and when, agreed in writing before the first one.
- Accepts one-to-one introductions. The firm agrees in writing that it receives an enquiry only with the seller's consent, that the enquiry is not also sent to competitors, and that it will not sell or pass the seller's details on.
- Stated coverage. The areas and property types it will act on, so we can say "no suitable firm" rather than send a seller somewhere unsuitable.
- Right of reply accepted. The firm accepts that our research about it continues to be published on the same terms as for any other firm, including critical findings.
Coverage in our research is never for sale
Payment never decides whether a firm appears in our research, what we find or how we describe it. A partner cannot buy a better write-up, a higher position or the removal of a finding. A firm that pays nothing is covered in exactly the same way. The full rules are in how we research, and they apply equally to our research on house-buying companies, estate agents and selling at auction.
Editorial coverage alone never earns a partner badge, a "recommended" label or an introduction prompt. Those appear only for a firm that has met every criterion above and agreed terms with us.
How partners are listed
Each partner is listed here with:
- the trading name and the legal company behind it, with its company number;
- the route it covers and the areas and property types it accepts;
- its anti-money-laundering supervision and redress scheme, with the date we checked;
- the date the agreement started, and the date it ended if it ends.
A firm that stops being a partner comes off this list, with the date it left.
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Why this route
Close second: Property auction.
Selling in Scotland works differently, with a Home Report and offers over a closing date. The guides note where Scottish rules differ.
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Sources
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Numbers in the text link to these. Each was read on the date shown. How we research