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We Buy Any Home reviews: the first offer, and the one that counts

What We Buy Any Home publishes and what the registers show, with a date on every fact. We give no verdict.

By Haroon Ali Updated Covers England, Scotland and Wales, with UK-wide registers
On this page
  1. Not We Buy Any House
  2. How it works: two offers
  3. What it pays, and what it publishes
  4. Who owns it, and the name it had
  5. Is it legit? Its memberships
  6. The rating, and how it was gathered
  7. The public record
  8. What we could not confirm
  9. Questions people ask
  10. Before you sign anything

The short answer

We Buy Any Home reviews on Trustpilot rated webuyanyhome.com 3.9 out of 5 from 1,350 reviews on 14 September 2026.15 The brand is a trading style of Webuyanyhome Ltd, company 08527463, and a different business from We Buy Any House.18 A first offer comes from software within 24 hours, and the final offer follows up to two surveyors' visits.3

We Buy Any Home at a glance, from its own pages and the public registers

  • Company behind the brand Webuyanyhome Ltd, 08527463, part of Castle Property Group1
  • Whose money buys Its own, with no third-party buyers, says its FAQ2
  • Published offer level No percentage, and unable to pay full market value2
  • How an offer is made Software figure, then up to two surveyors, then the final offer3
  • Limit on revising the offer None published
  • Seller agreement Not available to read
  • Fees to the seller No extra or hidden fees1
  • Trade association A listed member, and a founding member by its own account9
  • Ombudsman membership Claimed in its FAQ. The scheme's search returned nothing in our browser2
The House Desk's check of We Buy Any Home's pages and the public registers, 14 September 2026. Each mark says what is published or confirmed, and none is a rating.

Is We Buy Any Home the same as We Buy Any House?

No. We Buy Any Home is webuyanyhome.com, run by Webuyanyhome Ltd, and We Buy Any House is webuyanyhouse.co.uk, run by LXB Equity Limited. The names are one word apart, and search results and review sites often mix them up.

Two similar brand names, two different companies, read 14 September 2026
BrandWebsiteCompany named on its website
We Buy Any Homewebuyanyhome.comWebuyanyhome Ltd, company 085274631
We Buy Any Housewebuyanyhouse.co.ukLXB Equity Limited, company 157313088

Everything here concerns webuyanyhome.com only, and our separate profile of We Buy Any House covers the other one. Before relying on a review, rating or news story, check which web address it is about.

How does We Buy Any Home work?

The company behind We Buy Any Home makes two offers. The first comes from its own valuation software, drawn from a database of similar properties. The final one is based on surveyors' feedback and its in-house legal team, according to the how-it-works page of Webuyanyhome Ltd.3

How We Buy Any Home says its offer is made

  1. Initial offer By phone within 24 hours, from its own valuation software, before anyone has seen the home.3
  2. Surveys Up to two RICS-qualified surveyors or valuers, at the company's expense.3
  3. Final offer Based on the surveyors' feedback and its in-house legal team. Ask for the findings behind any change.3
The company's own description, read 14 September 2026. It publishes no length for the survey or final offer stages, so each stage is drawn hatched at the same width.

The number you are given on day one is produced before anyone has seen the house. The company's own description says the figure after the survey is the one it will proceed on. How far apart the two can land was recorded by the Office of Fair Trading in 2013. In the complaints it examined, offers fell by 7 to 53 per cent of the first figure, averaging 22 per cent.18 We Buy Any Home publishes no limit on that movement, so get in writing what happens to the price if the surveyor finds something.

Surveys paid for by the buyer cost you nothing. They also mean the evidence behind any reduction belongs to the other side of the table. Ask for the reports themselves, not a summary of them, and ask while you are still free to market the house elsewhere. If a surveyor reports movement, selling a house with subsidence sets out the reports buyers ask for and which route still works.

I would not plan around the software figure. Nothing the company publishes caps how far the offer can fall after the surveys, so decide the lowest price you would accept before any surveyor visits. Ask too what pulling out would cost you, because its seller agreement is not published.

Haroon Ali Author, The House Desk. Over 11 years in property and renovation

How much does We Buy Any Home pay?

We Buy Any Home publishes no percentage. Webuyanyhome Ltd's FAQ says it is unable to pay the full market value a seller might achieve on the open market.2 Each row below is the company's own statement as read on 14 September 2026. We have tested none of it.

We Buy Any Home's published claims, read 14 September 2026
SubjectIts own statementSource page
What it paysUnable to pay the full market value a seller might achieve on the open market. No percentage published2FAQ
Initial offerBy phone within 24 hours, from its own valuation software linked to a database of similar properties3How it works
SurveyUp to two RICS-qualified surveyors or valuers, at the company's expense3How it works
Final offerBased on the surveyors' feedback and its in-house legal team3How it works
FeesNo extra or hidden fees1Homepage
Where it buysEngland, Scotland and Wales1Homepage
TimescaleCan complete in as little as seven days, with funds in 7 days12Homepage and FAQ

No seller agreement is published, so exclusivity, withdrawal charges and any limit on revising the offer cannot be read before you make contact. The trade body code written for buying companies covers exactly those points, including written notice of a change to an offer within 15 working days of acceptance and no late reduction without a valid written reason.11 Ask for the agreement by email, and read it before a surveyor is booked.

Who owns We Buy Any Home?

We Buy Any Home belongs to Webuyanyhome Ltd, company number 08527463, which the website footer says is part of Castle Property Group, company 13736699.1 Companies House records Webuyanyhome Limited as controlled since 10 January 2022 by Ecx Investments Ltd, holding 75 per cent or more. The company of that name at the same registered office was renamed Castle Property Holding Group Limited on 20 March 2025.67

Until that same day, Webuyanyhome Limited was named Kazai Capital, in three forms.5 A landing page on the company's investors subdomain still gave the Kazai Capital name on 14 September 2026, with the same company number.4

Company record, read 14 September 2026

Trading name
We Buy Any Home1
Company
Webuyanyhome Limited5
Company number
085274635
Status
Active5
Incorporated
13 May 20135
Previous name
Kazai Capital Limited, until 20 March 20255
Control
A holding company, 75 per cent or more, since 10 January 20226
Registered office
2 Leman Street, London, E1W 9US5

Kazai Capital to Webuyanyhome, on the register

  1. 13 May 2013 Company incorporated5
  2. April 2016 Founder registered as holding 75 per cent or more6
  3. 10 January 2022 Founder ceases, and Ecx Investments Ltd becomes sole controller6
  4. 20 March 2025 Both companies renamed on the same day7 Kazai Capital becomes Webuyanyhome Limited. The company registered as Ecx Investments Ltd, at the same office, becomes Castle Property Holding Group Limited.
  5. 14 September 2026 The investors subdomain still gives the Kazai Capital name4

Renaming a company is routine. The practical effect for a seller is that a company check, review or news story from before March 2025 carries a different name from the one on your contract, so take the company number from the contract and check that.

Is We Buy Any Home legit?

Webuyanyhome Ltd, which runs We Buy Any Home, is an active company incorporated in 2013.5 On 14 September 2026 the brand appeared on the National Association of Property Buyers' published member list, and its own FAQ calls the company a founding member.92 Only direct buyers can join, and joining means signing The Property Ombudsman's code for buying companies.10 The code is voluntary. It requires written offers and terms before you are committed, written reasons for late reductions, and a clear explanation of any tie-in agreement.11 The FAQ also says the company belongs to The Property Ombudsman, the redress scheme a seller can take a complaint to.2

That gives a We Buy Any Home seller something concrete. If the final offer comes in below the first after the surveyors' visits, ask Webuyanyhome Ltd for the written reason the code requires.11

The rating, and how it was gathered

webuyanyhome.com on Trustpilot, 14 September 2026

  • 3.9 out of 515
  • 1,350 reviews

Trustpilot flagged on the webuyanyhome.com profile that the company had not invited customers to review it recently, and warned that the reviews may not be representative.15

A company that has stopped inviting reviews hears mainly from people with a reason to write, so this 3.9 does not sit fairly beside a rival's invited score. Trustpilot labels the two differently.1617 It screens for fake reviews without checking what a reviewer says.17 For this company, the reviews worth finding give both numbers: the software figure on the phone, and the price at exchange.

What a search of the public record returns

The House Desk found no rulings or regulator action against We Buy Any Home when it searched on 14 September 2026. The search covered Advertising Standards Authority rulings, published ombudsman decisions and regulator action, under We Buy Any Home, Webuyanyhome Ltd and the former name Kazai Capital. A search can miss a record, so treat that as nothing found rather than nothing there. Rulings or press about We Buy Any House concern a different business.

What we could not confirm

  • The seller agreement. Not published, so exclusivity, withdrawal charges and any limit on revising the offer are unknown.
  • What it pays as a percentage. No figure or band appears anywhere on the site.2
  • Its ombudsman membership. Claimed on its own FAQ, and the scheme's public search did not return a result in our browser on the day we looked.2
  • Whether the initial and final offers usually differ, and by how much. The company publishes no figures on that, and it is the question a seller most needs answered.
  • Who stands behind the holding company. The register gives the controlling company under its former name, and we have matched it by name, address and date rather than by a company number on the entry.67

Questions people ask about We Buy Any Home

Can the offer change after the survey?

The company describes the final offer as following the surveys and the legal review, so the first figure is provisional by design. It publishes no limit on how far the offer can move. Ask for the survey findings behind any change, in writing.

Was We Buy Any Home called something else?

Yes. Companies House records the trading company as Kazai Capital, in three forms, until 20 March 2025. A landing page on the company’s own investors subdomain still gave the Kazai Capital name, with the same company number, when we read it.

Before you sign anything

Webuyanyhome Ltd's own FAQ says it cannot pay the full market value, so selling to it trades price for speed. Weigh that on the final offer, after the surveys, and never on the software figure. If the final figure leaves too wide a gap, an open-market sale through an agent is where a higher price usually comes from. At auction the bidding sets the price, and the winner cannot pull out once the hammer falls. The ten checks under choosing a house-buying company apply here too, including proof of funds, who instructs the surveyor and the terms on reducing the offer.

When the final offer arrives, run it through the cash offer checker, with sold prices near you as your own view of value.

Find the route that fits you

Three questions, about 30 seconds. Your answers stay in your browser.

If you are weighing We Buy Any Home, the other routes

Not sure which fits? Answer three questions and we will suggest one.

Another house-buying company

Ask another firm how its first and final offers are set, and get the answer in writing.

Property auction

No software figure: the bidding decides the price, and the winner is committed on the day.

Estate agent

Typically the highest price, but slower, and exposed to a chain that can break.

Sources

(18)

Numbers in the text link to these. Each was read on the date shown. How we research

  1. We Buy Any Home homepage Webuyanyhome Ltd. Company's own published information. UK. Read 14 September 2026.
  2. We Buy Any Home FAQs Webuyanyhome Ltd. Company's own published information. UK. Read 14 September 2026.
  3. How It Works Webuyanyhome Ltd. Company's own published information. UK. Read 14 September 2026.
  4. Get your instant cash offer Webuyanyhome Ltd. Company's own published information. UK. Read 14 September 2026.
  5. WEBUYANYHOME LIMITED, company 08527463 Companies House. Official register. UK. Read 14 September 2026.
  6. WEBUYANYHOME LIMITED, people with significant control Companies House. Official register. England and Wales. Read 23 September 2026.
  7. CASTLE PROPERTY HOLDING GROUP LIMITED, company 13736699 Companies House. Official register. UK. Read 14 September 2026.
  8. We Buy Any House homepage LXB Equity Limited, trading as webuyanyhouse.co.uk. Company's own published information. UK. Read 23 September 2026.
  9. Members The National Association of Property Buyers. Trade or professional body. UK. Read 14 September 2026.
  10. Frequently asked questions The National Association of Property Buyers. Trade or professional body. UK. Read 14 September 2026.
  11. Code of Practice for Residential Property Buying Companies The Property Ombudsman, published on the National Association of Property Buyers website. Redress scheme. UK. Read 14 September 2026.
  12. AMLG2200: Sector specific guidance, estate agent business guidance HM Revenue and Customs. Government guidance. UK. Read 14 September 2026.
  13. Check if a business is registered for money laundering supervision HM Revenue and Customs. Official register. UK. Read 14 September 2026.
  14. HMRC Supervised Business Register, full file HM Revenue and Customs. Official register. UK. Read 7 September 2026.
  15. We Buy Any Home reviews, webuyanyhome.com Trustpilot. Review platform. UK. Read 14 September 2026.
  16. Trustpilot's review labels Trustpilot. Review platform. Not applicable. Read 14 September 2026.
  17. Trustpilot Trust Centre Trustpilot. Review platform. Not applicable. Read 14 September 2026.
  18. Quick House Sales, market study report (OFT1499) Office of Fair Trading. Regulator or enforcement body. UK. Read 14 September 2026.